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Please note that we can answer your inquiry only when it is written in English.
We may not be able to answer your inquiry written in a language other than English.

Please also note that we may need some time before answering your inquiry or we may not be able to do that, depending on its details.

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When you make your inquiry, let us know the country you live, the name of app, the name of the terminal and its OS version you use.

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